Part 5: Operations
Daily operations and technical reference for your HiveRadar EDC.
What You'll Find Here
This section covers:
- ✅ Daily operational procedures
- ✅ Technical specifications and reference materials
Section Contents
Daily Operations
Manage cooling, power, storage, and LED indicators during normal operation.
Reference
Technical specifications, edition comparisons, network port maps, wiring diagrams, and glossary.
Prerequisites
Before using this section:
- ✅ Getting Started reviewed
- ✅ Part 1: Box Contents completed
- ✅ Part 2: Physical Deployment completed
- ✅ Part 3: Hardware Installation completed (NUC edition only)
- ✅ Part 4: Software Configuration completed
- ✅ EDC operational and configured
Support
EDC Hardware Issues
Contact your reseller/partner → Escalate to HiveRadar if needed
EnGenius Switch/PDU Issues
- Option 1: HiveRadar Support (support@hiveradar.com) → Creates EnGenius ticket
- Option 2: EnGenius directly (support@engeniustech.com)
HCI Software Issues
Contact HCI Vendor Support (Scale Computing, StorMagic, etc.) OR Reseller/Partner
Contact Information
- HiveRadar Support: support@hiveradar.com | +1-416-637-0325
- HiveRadar Sales: sales@hiveradar.com | +1-416-637-0325
- Website: https://www.hiveradar.com
- EnGenius Support: support@engeniustech.com | https://www.engeniustech.com/support